FAQ - Frequently asked questions

On this page you will find answers to the most common questions. Is your question not among them? Then get in touch.

  1. On the Passes page, click on one of the three templates (Coupon, Membership, or Stamp).
  2. Enter all the information on the General and Front side tab here. This is about your company, the card, and if necessary, the discount or announcement.
  3. Click Save.
  4. If you create a coupon card, skip step 5.
  5. To put the card on their phone, the customer has to enter their name and e-mail address. Here you can design the page where they do that. Add your logo, and type your own text. Here you can also customise the colours to match your brand.
  6. Download the QR code now, or copy the URL. Share this with your customers so they can put the card on their phones. Done!
  1. On the Notifications page, select the card you want to send the notification to. Everyone who has this card on their phone will receive this notification.
  2. Type your message in the Notification text field and click Send notification.
  3. Check your message and click Send notification.
  1. In the Passes page, open the card you wish to share.
  2. Navigate to the Share tab.
  3. Download the QR code here or copy the URL to share with your customers. With this QR or URL, they can put the card on their phone.

Yes, in the Passes page, open the map you wish to modify. Here you can update all the information and save it by clicking Save.

The two cards look slightly different because they are used on a different brand of phone. The pass otherwise does exactly the same thing.

On a card with Announcements (the Membership card), you can customise the Announcement by opening the card on the Passes page. You can then customise the Announcement on the Front side tab at the bottom.